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Returns & Exchanges

At Mokobara, we want you to love your new gear as much as we do. If you are not completely satisfied, you can return or exchange your unused items within 30 days of delivery.

1

Initiate Request

Visit our Returns Center and enter your order number and email address to start the process.

2

Pack Your Items

Place the unused items back in their original packaging with all tags and protective films intact.

3

Schedule a Pickup

Choose a convenient time slot for our courier partner to collect the package from your doorstep.

4

Get Refunded

Once our team inspects the return at our warehouse, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing